Gwen Armstead was a was the mayor of the town of Duskhaven in Gilneas. She is involved in several quests throughout the worgen starting experience. Following those events, she resides as an innkeeper at the Howling Oak in the night elf capital of Darnassus, holding down the fort while King Genn Greymane is in Stormwind.
Tree of Nightmares[]
When Gilneas was restored and the lower part of the land was brought back from the surface after the cataclysm's end, Gwen Armstead and all the Gilneans returned to their land, and rebuild everything that was wrecked after their evacuation. However, due to her return in Duskhaven, she along with many Gilnean humans were affected by the worgen curse, but they were quickly cured.
When Southsea pirates were invading the land, Gwen Armstead gathered many Gilnean worgens around Duskhaven to fight against these invaders and send Worgen players to eliminate them.